Privacy Policy

1. About this policy

In this policy, “we”, “us” and “our” refer to Local Radar Pty Ltd (ABN 28 703 037 398). We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy covers information collected through the Platform, our registration and account processes, customer support, and our marketing and communications.

2. Personal information we collect

From users:

• Account details: name, email address and password (stored securely)
• Age eligibility: confirmation during registration that you are at least 18
• Location data: your device's precise or approximate location, used to show nearby specials
• Preferences: favourites, saved venues, notification and alert settings, search radius
• Usage data: offers viewed, directions requested, app interactions
• Device and technical data: IP address, device type, operating system, browser type
• Optional social data: a display name you choose, accepted connections, private collection names and membership, and venue invitations and responses

Your social display name is optional and is not copied from your account name. Collections are visible only to you. Invitation recipients see the sender and the details addressed to them, not other recipients or their responses.

Creating a new shared-group connection link gives your consent to connect with registered members who explicitly accept it and join your group; no second approval is required. Links are reusable and can be forwarded. Before accepting, recipients are told that all current and future group members can see their social name, shared group plans and Going/Maybe/Can't make it responses, including group history. Group members see the same membership list, not account emails or contact details. Existing mates and older individual links are not automatically added to shared groups. Private collections and individually addressed invitations remain private.

You can leave a shared group, remove members from a group you own, decline older pending requests, remove a mate, revoke connection links, or block and report someone. Leaving removes your group responses and cancels plans you shared. Blocking removes the blocked person from your own shared group and removes you from other shared groups containing them. Removal and blocking also invalidate that relationship's private collection membership and invitation access. Social notification choices are separate from marketing preferences; plans and invitations use authenticated in-app screens, not email, SMS or remote push.

From venues:

• Business details: venue name, ABN, address, contact person, email and phone number
• Offer content: descriptions, photos, pricing, schedules of specials
• Billing details: processed by our payment processor (see section 6) — we do not store full card details
• Performance data: impressions, offer views, direction requests, verified visits and redemptions relating to the venue's own offers

We do not request your date of birth or retain the age confirmation separately from the registration request.

We only collect sensitive information (such as precise geolocation) where necessary to provide the Platform's core functionality, and with your consent given through your device and account settings.

3. How we collect personal information

We collect personal information directly from you when you register, contact support, publish a venue listing, or choose to enable social features. Social features do not access your address book or automatically share your location. During registration, we ask you to confirm that you are at least 18; this confirmation is sent with the registration request but is not stored separately. We do not request your date of birth. We collect information automatically through your device (such as GPS location and usage data) where you have granted the relevant permissions. We may also collect information from our service providers, such as our payment processor, where relevant to your account.

4. How we use personal information

We use personal information to:

• Operate the Platform, including showing you nearby specials and letting venues publish offers
• Create and manage user and venue accounts
• Process venue billing and manage free trials and subscriptions
• Provide venues with aggregate performance data (impressions, views, directions, verified visits, redemptions) — venues do not receive the identity of individual users
• Send service communications, notifications and alerts you have opted into
• Send optional Local Radar news and offers if you explicitly opt in; you can change this choice in account settings or use the unsubscribe link in any email
• Provide optional private social features, including mutually accepted connections, owner-only collections and individual venue invitations
• Respond to support enquiries
• Maintain the security and integrity of the Platform, including fraud and misuse prevention
• Comply with our legal obligations

We do not sell personal information to third parties.

5. Location data

The Platform's core function relies on location data to show you specials near you. You can choose to share your device's precise location, or manually select a location, within the app. When you use map or address-search features, Google Maps Platform processes location or search information to display maps and provide search results. You control your location permissions through your device settings at any time, and can revoke them, though doing so will limit the Platform's functionality. We do not share your precise location with venues or other users. An invitation may include a venue and time you explicitly select; it never shares your live location. Venues only receive aggregate, de-identified visit and redemption data.

6. Disclosure of personal information

We disclose personal information to:

• Participating venues — only aggregate, de-identified performance data (impressions, offer views, directions requested, verified visits, redemptions); venues do not receive your name, contact details, or precise identity
• Google Maps Platform — location or search information when you use maps or address-search features, to provide maps and search results; Google's handling is described in its Privacy Policy
• Stripe — our payment processor, which handles venue billing and subscription payments; Stripe collects and processes payment details directly in accordance with its own privacy policy
• IT and hosting providers — who store and process data on our behalf, bound by confidentiality and data handling obligations
• SendGrid — our email delivery provider, when we send campaign emails to opted-in users and relevant venue contacts
• Professional advisers — such as our lawyers and accountants, where reasonably necessary
• Regulators and law enforcement — where required or authorised by law
• A purchaser — in connection with a sale, merger or restructure of our business, subject to equivalent privacy protections

When you choose to share a venue or offer link, or a connection link, through your browser or device share menu, the selected messaging or social provider receives the link and any text you choose to send. That provider handles the information under its own terms and privacy policy. Recipients must register or sign in before shared details or connection names are shown. We do not collect your address book or record that a message was delivered.

We record completed venue/offer copy and share actions and sent in-app invitations against your registered account so venue operators can see aggregate share-attempt and distinct-sharing-user counts for a reporting period. These counts do not confirm delivery. Reports do not disclose sharer or recipient identities, private collection names or membership, messages or responses, and this does not add anyone to a marketing audience.

We do not disclose personal information to other third parties for their own marketing purposes without your consent. Social features do not grant or change marketing consent.

7. Overseas disclosure

Some of our service providers, including Google Maps Platform, hosting infrastructure and Stripe, may store or process personal information on servers located outside Australia (including the United States). Where this occurs, we take reasonable steps to ensure those recipients handle your information consistently with the APPs, including through contractual protections, though overseas recipients may not always be subject to equivalent privacy laws.

8. Cookies and tracking

The Platform uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can disable cookies through your browser settings, though this may affect how the Platform functions. We may use analytics tools to understand aggregate usage patterns; this data is not used to identify you personally.

9. Data security and retention

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, including access controls, encryption of data in transit, and secure hosting. No system is completely secure, and we cannot guarantee absolute security. Connection links expire or can be revoked, invitations can be cancelled or expire, and we retain social data only as long as reasonably necessary to provide the features, handle reports and meet legal obligations. Account deletion removes or de-identifies social data associated with the deleted identity, subject to any legal retention requirement.

10. Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you by contacting us using the details in section 13. We will respond within a reasonable time and in accordance with the APPs. If you are not satisfied with how we have handled your personal information, you may lodge a complaint with us, and if unresolved, with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Age restriction

The Platform relates to the promotion of alcohol specials and is intended for users aged 18 years and over only. User and venue registration forms ask applicants to confirm that they are at least 18; this confirmation is sent with the registration request and is not stored separately. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18, we will take reasonable steps to delete it.

12. Changes to this policy

We may update this policy from time to time to reflect changes to the Platform or our legal obligations. The current version will always be available on the Platform, and material changes will be notified through the app or by email where appropriate. Continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

Account deletion and content reports

You can request deletion of a user or venue operator identity in Profile or on our account deletion page. Separate identities are deleted separately. Requests revoke account access when accepted; associated personal account data is removed during processing, including social profiles, links, connections, collection membership and identifiable invitation data. An opaque completion receipt remains available for 30 days after completion.

Content reports contain the account submitting the report, the reported offer and your explanation. They are accessible to platform administrators for moderation. Resolved reports discard the reporter and explanation; account deletion removes pending reports associated with that identity. Blocked-venue preferences are stored on your device and can be reset in Profile.

13. Contact us

For privacy enquiries, access and correction requests, or complaints, contact Local Radar Pty Ltd (ABN 28 703 037 398) at info@localradar.com.au.